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This page sets out the legal framework that governs your account, your transactions, and the content you access through 85game where local law permits. Availability of our services depends on your region and the applicable rules in that jurisdiction — read the sections below before you open an account.
Our legal terms exist to define the rights and responsibilities on both sides of the account relationship. We do not operate in every region — access to 85game and any service on this domain depends on whether local law in your jurisdiction permits it. You are responsible for confirming that accessing the platform is lawful where you are located before you register or transact. For Philippines-based accounts, the payment rails we support — GCash, Maya, and PESONet — are named throughout this policy as context for how wallet and transfer records are handled. These are not the only relevant documents: specific transaction terms and account rules may sit in supplementary pages linked from your account dashboard after login. This page does not replace those documents; it sets the overarching legal posture under which all of them operate. Where there is a conflict between a section of this page and a more specific policy linked from your account, the more specific policy applies to that subject area. Questions about which document governs a particular action can be directed to our policy support channel — the contact routes are listed further down this page.
GCash wallet transactions fall under your account's transaction records and the terms of this policy where Philippines access is permitted.
Maya transfers are logged in your account history. Refer to your dashboard after login for the current state of any pending or completed record.
PESONet transfers are subject to the same account-level record-keeping described in this policy and in your transaction history.
Not every part of your 85game experience falls under the same rule set. The four areas below clarify what this policy addresses directly and where separate terms or third-party rules apply instead. Understanding the scope helps you raise the right question to the right channel.
Registration, login, identity verification and account suspension are all within the scope of this policy. Your eligibility to hold an account is determined at the point of registration and reviewed against local-law requirements in your region.
Deposits and withdrawals processed through GCash, Maya or PESONet are covered by this policy in so far as record-keeping and correction rights are concerned. Timing and processing are governed by the payment provider's own terms alongside ours.
Game content, odds displays, and promotional messaging published on 85game pages are within scope. If a specific piece of content is regulated separately — such as a third-party game studio's rules — those rules sit alongside, not instead of, this policy.
External wallet services like GCash and Maya operate under their own terms. We do not govern those platforms. Where their terms interact with ours — for example, when a wallet transfer feeds your account — only the account-side of that interaction falls under this policy.
You have concrete actions available to you under this policy — these are not passive rights that require legal escalation to use. Log into your account to review your transaction history, check the current state of any GCash or Maya transfer, or look at the personal details held on your account. If something is incorrect, you can submit a correction request directly through the account settings page. For questions about how your data is handled or how long a record is retained, raise a query through the policy support channel listed in the Support section below. We aim to acknowledge policy queries and provide a substantive reply through the channel where you raised it. If your account is suspended and you believe this is in error, the appeal route is the same support channel — provide your account reference so we can locate the relevant records.
Your transaction and account history is visible after login from your dashboard. GCash, Maya and PESONet transfers each appear as individual line entries with a timestamp and status.
Navigate to account settings after login to update personal details. Where a change affects verification status, additional confirmation steps may be shown inline on that page.
Send your question through the policy support channel. Include your account reference and the specific section or transaction you are asking about to help us respond precisely.
If you need assistance with an account action covered by this policy — suspension, data retention, or record correction — use the support route shown in the Support section; do not send requests through unmonitored channels.
Policy questions have a dedicated route separate from general account support. Use the channel that matches your query type — this keeps responses accurate and reduces handling time on both sides.
Send detailed policy queries, data-handling questions or correction requests to our policy support address. Include your account reference and the specific policy section your question relates to.
For urgent account-access questions tied to a policy matter — such as a suspended account or an unresolved transaction record — start a live chat session from the support page after login.
The current state of any open support request is shown in your account dashboard after login. Check there first before submitting a duplicate query to the same channel.
We apply this policy consistently across account types. The four areas below cover the practical side of how we manage data, cookies, security, and retention — so you know what to expect and who to contact if something needs to change.
Account data you provide at registration — including details linked to GCash, Maya or PESONet wallet connections — is held for the purpose of operating your account and meeting our obligations under applicable law. We do not sell or share it for marketing purposes.
We use session cookies to keep your account login active and to remember display preferences. You can adjust cookie settings through your browser. Disabling all cookies may affect account functionality — the login page notes which cookies are required.
Access to your account is protected by your login credentials. If you suspect unauthorised access, change your password immediately through account settings and contact the policy support channel. We do not ask for your password through any support channel.
We retain account and transaction records for the period required by applicable rules. If this policy changes materially, we will note the update date at the top of this page. Check here periodically or watch for the in-account notification that appears when a policy update is posted.
The questions below cover what we hear most from accounts in supported Philippines regions when they first read through this policy. If your question is not here, use the policy support channel.
Access to 85game depends on whether local law in your region permits it. If you are in a region where access is allowed, yes — this policy applies to your account from the moment of registration. Confirm your eligibility under local law before you open an account.
Log into your account and open the account settings or dashboard. Your personal details, transaction history, and any linked wallet records — including GCash, Maya or PESONet entries — are visible there. For a full data summary, send a request through the policy support channel.
Yes. Navigate to account settings after login and update the relevant field. If the correction affects your verification status, additional steps will be shown inline on that page. For corrections that cannot be made self-service, submit a request through the policy support channel with your account reference.
We retain records for the period required under applicable rules in your jurisdiction. The exact retention period depends on local law requirements. If you need details on a specific record or want to know when a particular entry will age out, raise the question through the policy support channel.
A material policy update is noted with a revised date at the top of this page, and an in-account notification appears in your dashboard after login. Continuing to use your account after that date is taken as acknowledgement of the updated terms. You can also check this page directly at any time.
The account-side record of your transaction falls under this policy; the transfer processing itself is governed by GCash's own terms. Check your account dashboard for the current status. If the record is incorrect on our side, submit a correction request through the policy support channel with the transaction reference.