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Before you open an account or place any session on 85game, these Terms & Conditions set out what we expect, what you can expect from us, and how both sides handle disputes or changes. Access to the platform and its services is available only where local law and eligible regions permit.
These Terms & Conditions form the binding agreement between you and 85game when you create an account, log in, or carry out any transaction through our platform. They apply to all account activity — session play, wallet top-ups, withdrawals, and any use of account features. By completing registration, you confirm that you have read and accepted these terms in full. We may update these Terms from time to time. When a material change is made, we will notify you through a notice in your account dashboard before the new terms take effect. Continued use of your account after that notice period means you accept the revised terms. If you disagree with any update, you may close your account before the effective date and no further obligations will apply from that point. Transactions processed through GCash, Maya, or PESONet are subject to both these Terms and the individual conditions of those payment providers. Where those conditions conflict with ours, the terms most protective of your account data and funds will govern. For questions about a specific payment rule, you can reach our support team through the contact routes listed on this page.
These Terms govern specific areas of your relationship with 85game. Understanding the boundary between what we control and what falls outside our policy helps you know where to direct questions and what rules apply to each part of your experience.
Your login credentials, session activity, account verification steps, and any suspension or closure of your account are fully governed by these Terms. We set the conditions; you agree by logging in.
Deposits and withdrawals made through GCash, Maya, or PESONet fall under these Terms while the funds are in transit through our system. Once funds reach your external wallet, the payment provider's own terms apply.
Game content supplied by studios such as PG Soft, Pragmatic Play, and Microgaming is governed by each provider's content licence. We make that content available under these Terms, but individual game rules sit with the provider.
External links, payment gateways, and any service not operated directly by 85game are outside the scope of these Terms. We are not liable for the policies or practices of any third-party service you access from our platform.
These Terms are not one-sided. You have clear, practical actions available to you at any point in your account relationship with us. Your transaction history is stored in your account dashboard — log in and navigate to the wallet section to see a full record of deposits, withdrawals, and session activity. If any account detail is incorrect, you can update it through the account settings page; for changes to identity-linked fields, contact support with the relevant documentation and we will process the correction. If a charge or adjustment appears that you do not recognise, raise it with us directly through the support channels on this page and we will investigate within the timeframe shown in your case reference. Requesting a copy of the data we hold on your account is also within your rights — submit that request through the support form and we will respond in line with applicable data handling rules. Closing your account is your choice at any time; the process is available in account settings under the session controls section.
Your full transaction and session log is in the wallet section of your account dashboard. No request needed — log in and the history is there.
Non-identity fields can be updated directly in account settings. For identity-linked corrections, send the supporting document to our support team through the contact form.
If any clause in these Terms is unclear, send your question through the support form. We will reply with a plain-language explanation tied to the specific clause you are asking about.
You may close your account at any time via session controls in account settings. Any confirmed pending balance will be processed according to the withdrawal rules in your active terms.
If a section of these Terms raises a question or you need to act on a policy right — a data request, an account correction, or a transaction dispute — use the routes below. We keep policy-related cases separate from general account support so your query reaches the right team.
Submit a written query about any clause, your account data, or a transaction under dispute. Available in your account dashboard after login.
For time-sensitive policy matters — such as an account action you want to pause or a correction that affects a pending transaction — open the live chat from the help icon in your account.
Send detailed policy requests, including data access or account-closure instructions, to our support email address shown in the help section of your account settings.
We keep our handling of your account data, session records, and payment history consistent with these Terms at all times. Here is how each area works in practice so you know what to expect.
Account and transaction data we collect is used only to operate your account, process payments through GCash, Maya, or PESONet, and respond to support requests. We do not sell or share your data with unaffiliated third parties outside of legal obligations.
We use cookies to keep your session active, remember your account preferences, and measure platform performance. You can manage cookie settings through your browser at any time; some features may behave differently if cookies are disabled.
Your account credentials are your responsibility under these Terms. We apply encryption to account login and wallet operations. If you believe your account has been accessed without your authorisation, contact support immediately through the live chat route.
We retain account records for as long as required under applicable rules. After account closure, certain transaction records may be kept for the period mandated by law. You can request details of our retention schedule through the support form.
These are the questions we see most often from account holders reading these Terms for the first time. If your question is not here, the support form in your account dashboard is the right place to send it.
These Terms take effect the moment you complete account registration on 85game. By submitting the registration form, you confirm you have read and accepted the current version. Any subsequent update takes effect on the date shown in the notice we send to your account dashboard.
We post a notice in your account dashboard before any material change takes effect. The updated version is always accessible from the Terms & Conditions link in the account settings menu. Check your dashboard after login to see the current version and the effective date of the latest revision.
Yes, while funds are moving through our system they are governed by these Terms. Once the transfer reaches your GCash or Maya wallet, the conditions of those payment providers apply. If you have a dispute about a transaction on our side, raise it through our support form.
Yes. Submit a data access request through the support form in your account. We will confirm receipt, provide a case reference, and respond in line with applicable data handling rules. The support form is available after you log in, under the help section.
If you disagree with a revised version, you may close your account before the update's effective date. Once closed, no further obligations apply from that point. Any confirmed pending balance will be processed under the withdrawal rules in the version of the Terms you agreed to.
Individual game rules, paytable mechanics, and prize structures are set by the content studio — PG Soft, Pragmatic Play, Bigtime Gaming, Microgaming, or Spadegaming, depending on the title. These Terms govern your account and transactions; the studio governs what happens inside each game session.